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Empowering Our Associates

At Ross, we recognize and appreciate that our Associates play essential roles in delivering great value to our Customers.

Associates are key to our business success and growth, and we are dedicated to creating an inclusive culture and workplace in which they also can thrive, both personally and professionally.

At the forefront of our commitment is a focus on welcoming and valuing a diversity of backgrounds, identities, and ideas. Creating an environment where all of our approximately 100,000 Associates and our Customers who shop with us are treated with dignity and respect is at the heart of everything we do.

We continue to invest in efforts to attract, retain, and develop diverse talent; enhance our policies and programs that support and safeguard our Associates; and offer opportunities for Associates to contribute to the communities where they live and work. To this end, our 2021 initiatives included:

Diversity, Equality, and Inclusion

  • Nurturing a respectful culture
  • Attracting diverse talent
  • Building CommUnity Networks
  • Recognizing diverse holidays and events
  • Advancing our Diversity, Equality, and Inclusion (DE&I) commitment

Associate Hiring and Development Opportunities

  • Training and development programs
  • Growing our own
  • Hiring in our communities
  • Military Recruiting Program
  • Commitment to our Equal Employment Opportunity (EEO) policy

Making Our Company a Great Place to Work

  • A comprehensive total rewards package, including competitive pay and benefits
  • Safe working environments, including COVID-19 mitigation measures
  • Opportunities for Associates to share feedback
  • Matching Gift Program
  • Community volunteering opportunities
  • Scholarship program for Associates and their dependents
  • 2,300

    new jobs created by opening 65 new locations in 2021

  • 2M

    e-Learning courses were completed by Associates in 2021

  • 80%

    of managerial openings in Stores and field offices were filled with internal promotions in 2021