Making Our Company a Great Place to Work
Ross’ commitment extends beyond hiring, training, and advancement.
We strive to be a great place to work, and this means acknowledging the unique challenges each of us faces in our daily lives and work. It is important to Ross that our approximately 107,000 full- and part-time Associates feel valued and supported every day.
Our Associates have told us they appreciate Ross’ long history of success, opportunities for career growth, collaborative environment, belief in doing what is right for our Associates and Customers, and the value we offer our Customers. We are dedicated to continuing to provide what our Associates value. That includes competitive pay and benefits (including merchandise discounts), a safe working environment, flexible scheduling, recognition for achievements, channels to share opinions and ideas, opportunities to give back, and support for educational advancement.
Through our Values in Action program, Associates across multiple areas of the business can recognize other Associates who consistently demonstrate our values of integrity, accountability, respect, learning, and humility.
Competitive Total Rewards
Ross offers full-time Associates a package that includes competitive pay, comprehensive benefits, a merchandise discount, and more. We also provide competitive maternal and reproductive care benefits to our Associates, and multiple Paid Time Off programs for eligible Associates, including Paid Sick Leave.
Ross offers competitive wages and benefits in all of our geographic markets, which support the financial, physical, and mental health of our Associates.
Featured Benefits
- One of the most popular benefits is our Associate discount program. Associates receive year-round discounts on in-Store purchases, plus periodic double discounts at certain times of year. In 2024, our Associates saved nearly $105 million on their purchases.
- In our distribution centers, our incentive plan gives full-time, hourly, and temporary workers the opportunity to increase their earnings by meeting higher levels of productivity.
- All Associates and members of their households are eligible for our assistance program, including lifestyle coaching/counseling, financial coaching, digital emotional wellness tools, work-life services, and a discount marketplace.
For more information about our competitive benefits and total rewards package, visit our Careers website.
A Safe Work Environment
We are committed to cultivating a safe and secure environment for our Associates and Customers.
We follow state and federal regulations and promote safe work practices in our Stores, distribution centers, and offices. It is our priority to:
- Incorporate safety best practices throughout our operations
- Be prepared with emergency response protocols and crisis management training to keep Associates and Customers safe
- Offer Associates a hotline to register concerns and get support
- Develop and deploy programs to be compliant with health and safety laws
- Provide high-quality safety training and support materials to all of our Associates
- Maintain neat, clean, and organized spaces
In our Stores, distribution centers, and offices, we manage a network of volunteers who support our safety objectives. We offer these Associates free training in basic first aid, cardiopulmonary resuscitation (CPR), and automated external defibrillator use. These programs, combined with the dedication of our Associates, have helped foster a culture in which safety is a top priority.
Opportunities for Associates to Share Feedback
To ensure that we are living up to our commitment to our Associates, we offer many opportunities for them to share feedback and make suggestions throughout the year.
Ross conducts surveys in multiple languages in our Stores, distribution centers, and Corporate and Buying Offices, which we use to learn and improve. We consistently see high participation in our employee surveys— proof that our Associates want their voices heard. Their feedback helps us make more informed, responsive decisions that shape a better workplace.
Matching Gift Program
Ross supports the charitable interests of our Associates and increases their impact by matching donations to eligible nonprofits up to $500 per year for each full-time Associate. Most nonprofit organizations in the U.S. are eligible. Additionally, in 2024, Ross conducted a special campaign that provided each eligible Associate with a credit to donate to the nonprofit or school of their choice.
Associates participating in the Matching Gift Program in 2024 donated to more than 500 diverse nonprofits across the country.
“It’s really special that Ross provides a donation to the organizations that I personally support. To me, it shows that my employer cares about me and the causes that matter to me. I have used all of my matching dollars for every year that I’ve been eligible.”
— Ross Associate
Volunteering in the Community
Ross Associates generously contributed their time to charitable causes and community efforts on their own and also in teams. In 2024, we saw an increase in interest and commitment to in-person team volunteer activities.
We inspired and supported our Associates’ volunteer efforts during the work week by planning events for them. For details about these activities, go to the “Supporting Our Communities” section.
A Scholarship Program for Associates and Their Dependents
Through the Stuart Moldaw Scholarship Program, Ross provides funding to full-time or part-time Associates and their dependents to be used for the pursuit of higher education. Recipients of the scholarship can be attending undergraduate, graduate, or vocational/technical school. Ross’ founder, Stuart G. Moldaw, was committed to education, and we aim to support the educational goals of our Associates as part of our core value of learning.
Selected on the basis of academic record, financial need, demonstrated leadership, and participation in school and community activities, scholarship recipients may apply to renew their awards for up to three additional years. In 2024, more than 200 Associates or their dependents received a Moldaw Scholarship.
For more information, visit the scholarship website.
“Receiving this scholarship is not only a tremendous honor but also a significant part of my academic journey. Ross’ support has alleviated a considerable burden from my shoulders and has allowed me to focus more fully on my studies and personal growth.”
— Stuart Moldaw Scholarship Recipient